One number,every branch.
Multi-site, branch routing, WhatsApp orders, no per-site setup chaos.
Built for UK retail and hospitality groups: routes calls to the nearest branch by postcode, handles WhatsApp Business orders on the same number, and gives the head office a single dashboard for every site. No per-site phone bills, no per-site sign-ups.
- Multi-site restaurant group
- Independent retail chain
- Hotel front-desk
- Café franchise
- Per-siteAnalytics + IVR + hours
- 1 numberVoice + WhatsApp
- Same dayNew-site provisioning
What you actually get.
Features tuned to retail & hospitality — included on every seat, no upsells.
Branch routing by postcode
Caller's area code routes them to the nearest branch automatically. Out-of-area caller picks a branch via IVR. Per-branch hold music, opening hours, voicemail.
WhatsApp Business on the same number
Your bookings line ports to WhatsApp Business so customers can text reservations / orders / queries to the same number they'd call. Read messages from the VoiceCloud app on the front-desk laptop.
Holiday hours by site
Per-site holiday calendars. Christmas Eve shorter hours? Set it once per site; the IVR + voicemail messaging swap automatically. No staff manually changing greetings.
Group-wide call analytics
Head-office dashboard shows call volume per site, missed-call rate, average wait, peak hours. Spot the site that's burying calls before they bury you in lost-customer complaints.
AI summary on reservation calls
Every booking call ends with a structured AI summary in the EPOS / booking system — party size, time, dietary notes, allergies. Reception isn't transcribing while the queue grows.
Roll out a new site in an afternoon
New branch opens? Email the manager a QR code. They scan it on the till tablet. Branch is live on your existing dial plan. No engineer visit, no per-site phone install bill.
Talk to the UK team about retail & hospitality.