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B2B · Guest WiFi

Guest WiFi.With the data attached.

Your most-used marketing channel. Currently giving you nothing.

For hotels, gyms, cafes, retail, dental practices, holiday lets, and student blocks — anywhere guests log in once and you want to keep them. GDPR-compliant captive portal on Ubiquiti UniFi (or your existing kit). From £9.99/mo ex VAT per site.

  • GDPR-compliant
  • Custom branding
  • Multi-site
  • Mailchimp / HubSpot / Klaviyo
  • Stripe paid-access
  • REST API
UniFi

Built on the kit your AV installer already trusts.

If you're on Ubiquiti UniFi, the portal deploys in an afternoon. If you're not, we'll spec + install UniFi gear at the same time. Compatible with Meraki, Ruckus, Cambium, Arista, TP-Link Omada too.

UniFi setup
01Pick your tier

Three tiers. Per site, per month.

Lite for single-site cafes / dentists. Growth (most popular) for multi-site brands that want CRM integration. Complete for resellers + paid-access scenarios. All ex VAT.

Captive portal · Lite
£9.99/ site / mo
Ex VAT · 30-day rolling

Your brand, all themes, SMS verification, analytics, and reports.

  • Everything in Free
  • Branding removed
  • Custom branding (logo, colours)
  • All 13 themes
  • SMS verification
  • Analytics dashboard
  • Traffic heatmaps
Most popular
Captive portal · Growth
£19.99/ site / mo
Ex VAT · 30-day rolling

Social login, integrations, campaigns, vouchers, and API access.

  • Everything in Lite
  • Social login (Facebook, Google, Instagram, Microsoft, Apple)
  • Mailchimp, Klaviyo, HubSpot, Google Sheets
  • Slack & Teams notifications
  • Webhooks & REST API
  • Email campaigns
  • Satisfaction surveys
Get Started

Code · HELPMEGROWGUESTWIFI

Captive portal · Complete
£49.99/ site / mo
Ex VAT · 30-day rolling

Paid access, subscriptions, PMS, white-label, and full control.

  • Everything in Growth
  • Paid WiFi access (Stripe)
  • Recurring subscriptions
  • Hotel PMS integration
  • Sponsored access
  • White-label branding
  • Multi-language support

Ex VAT · multi-site discount at 5+ sites · GDPR data-processor agreement included · + £4.99/mo hosted UniFi controller

02What it does

The wins that pay for the licence.

Real data, real branding

Capture name / email / phone via a portal that wears your logo. Export to CSV, Mailchimp, HubSpot, Sheets. GDPR-compliant by default.

Multi-site, single dashboard

One UniFi controller, every site, every guest, every report. Reception sees their site; head office sees the lot.

Built for hospitality + landlords

Hotels, gyms, dental practices, coffee shops, student blocks, holiday lets. Anywhere guests log in once and you want to keep them.

Email + SMS campaigns

Send a 'thanks for visiting' email 48h after first connect. Voucher when they hit five visits. Re-engage when they go quiet.

Captive portal · anatomy

Six knobs.
All of them yours.

The captive portal is the screen your guests see when they connect. Done well, it's a marketing asset. Done badly, it's a friction step. Here's everything you can configure — and everything we set up for you in the install kick-off.

guest.your-brand.com
The Northern Hotel

Welcome.

Sign in to start using the WiFi.

G
f
@
or
Your name
Email address

By connecting · I agree to the privacy policy

  • 13 themes

    Clean / Professional / Modern / Classic / Minimal / Corporate / Bold / Vibrant / Dark / Premium + 3 special. Pick one, customise from there.

  • Social login

    Facebook · Google · Instagram · Microsoft · Apple. One-click sign-in. Drops portal abandonment by ~40% vs forms.

  • SMS + email verify

    Verify the number is real before granting access. Stops fake-data submissions cold.

  • Multi-language

    Auto-detect browser locale, present portal in the visitor's language. 12 languages on the Complete tier.

  • Voucher engine

    Generate single-use codes for offers, charge for premium speed via Stripe, run loyalty schemes off visit-count.

  • GDPR consent log

    Every opt-in audit-logged with IP / device / timestamp. One-click export for SAR responses.

03Where the data goes

Plays nicely with your stack.

Captured guest data syncs out to wherever your marketing actually runs. Plus a real-time analytics dashboard for the people who don't live in Mailchimp.

Integrations · Growth tier and up

9 destinations baked in.

  • MailchimpEmail marketing
  • KlaviyoEmail marketing
  • HubSpotCRM
  • Google SheetsSpreadsheet sync
  • SlackNotifications
  • Microsoft TeamsNotifications
  • StripePaid-access
  • Generic webhooksCustom integrations
  • REST APIBuild your own
Hotel PMS · Complete tier

Direct integration with Oracle Opera, Oracle Suite8, Protel, Guestline, Mews, Clock PMS — guest list syncs from the booking system, captures match the reservation, your CRM has the guest profile complete by check-out.

Real-time analytics dashboard

Live numbers per site, scheduled PDF reports for the people who don't open dashboards. What you see:

  • Real-time visitor count + dwell time per site
  • Returning-vs-new ratio (per day / week / month)
  • Device + OS + browser breakdown
  • Hourly traffic heatmap (peak hours, slow days)
  • Scheduled PDF reports auto-emailed weekly / monthly
  • Per-campaign conversion (vouchers, sign-ups)
04Who buys this

Six sectors that live on the list.

The customer base that actually uses guest WiFi as a marketing channel. If you recognise yours, the use-case below is what we typically wire.

Hotels + B&Bs

Capture guests on check-in WiFi. Sync to your PMS. Re-target Christmas, Valentine's, Mother's Day.

Cafés + restaurants

Email-list build of frequent visitors. Voucher loyalty after 5 visits. SMS for tonight's specials.

Gyms + leisure

Guest-day-pass capture. Re-target lapsed members. Class-booking nudges via the SMS list.

Dental + healthcare

Patient WiFi with custom-field capture (last-appointment, treatment plan). GDPR-rock-solid.

Retail + shopping

Shop visitor list. Footfall analytics. Re-target with offers when window-shoppers don't buy.

Student + holiday lets

Tenant onboarding via WiFi sign-up. MAC whitelist re-auth so returning guests just connect.

05Going live

Audit Monday. Live next Monday.

A typical single-site install takes about a week, end-to-end. Multi-site rolls out in waves but follows the same per-site shape. Here's the honest map.

    01Day 0–1

    Hardware audit

    We desk-check your existing kit (UniFi / Meraki / Ruckus / Cambium / Arista / TP-Link). If you're already on UniFi, skip to step 03.

    02Day 2–5

    UniFi install (if needed)

    We spec + install Cloud Gateway + access points. Typical 2,000 sq ft cafe is 1 gateway + 2 APs. Cabling done same day.

    03Day 5–6

    Portal branding + integrations

    Upload your logo, pick a theme, wire Mailchimp / HubSpot / Sheets, set GDPR opt-in copy. We'll do this with you on a 30-min call.

    04Day 7

    Live + monitored

    Portal live on the guest SSID. Real-time dashboard active. We monitor for 7 days and tweak conversion if anything feels off.

Already on UniFi? Skip step 02 — single-site install drops to ~3 working days.

06Compliance + compatibility

GDPR-ready. Hardware-flexible.

GDPR + data ownership

You own the data. We're the data processor; you're the controller. Every consent event is audit-logged with IP, device, timestamp — exportable in seconds for SAR responses. Right-to-erasure: dashboard or support ticket, fulfilled inside 72hr. DPA signed automatically with the Lite-tier-and-up agreement.

  • Data Processing Agreement included
  • Audit logs of every consent event
  • One-click SAR export
  • Right-to-erasure inside 72hr

Hardware compatibility

UniFi is the easy path — we manage the controller for you. But if you've already got something else, we'll integrate without ripping it out:

  • Ubiquiti UniFi (recommended)
  • Cisco Meraki
  • Ruckus / CommScope
  • Cambium Networks
  • Arista CloudVision Wi-Fi
  • TP-Link Omada
  • Aruba Instant
  • MikroTik (custom)

The only kit we won't touch is consumer-grade BT / Sky / Virgin home routers — they don't speak the captive-portal protocol.

Free trial. 14 days. No card.

Spin up the Lite tier on a test site, capture some real visitors, see if the data's worth £9.99/mo. Cancel inside the trial: zero charge, your data exported, walk away.

Start free trial
07FAQ

Guest WiFi questions, straight answers.

Not strictly — the captive portal supports UniFi, Meraki, Ruckus, Cambium, Arista, TP-Link Omada, and a handful of others. UniFi is the easiest path because we manage the controller for you. If you're on a different platform we'll integrate; the only kit we won't touch is consumer-grade BT / Sky / Virgin home routers (no captive-portal protocol).

Turn the freeloaders into a list.

Set the portal up, watch the email list build, run the first campaign. If it doesn't pay for itself in three months we'd be surprised. Free 14-day trial.