Question 1

What's the difference between official, partner, and DIY?

Accepted Answer

Official — we maintain the module, it ships ionCube-encoded (proprietary IP), we push updates as the API evolves. Partner — the platform's vendor or a third party maintains the integration; we provide the wholesale API + support, they handle the platform-side glue. DIY — no pre-built module, but the platform integrates cleanly enough that any reasonable developer can wire it up in a day or two.

Question 2

How long does a typical DIY integration take?

Accepted Answer

WHMCS-style platforms with a provisioning-module SDK: 2–5 days for a competent PHP dev. E-commerce platforms via webhook: 1–3 days. iPaaS tools (Zapier, Make): a few hours of clicks. CRM-to-provisioning workflows with conditional branching: 1–2 weeks depending on edge cases. We're happy to scope on a call before commit.

Question 3

Can you build a custom integration for us?

Accepted Answer

Yes — our partner services team builds bespoke integrations on a time-and-materials basis, scoped and quoted on a call before any commitment. Once built, it becomes either an official module (if generally useful) or a one-off (if too specific).

Question 4

What about iPaaS / no-code — Zapier, Make, n8n?

Accepted Answer

All three work. We've a community Zapier app under review; Make.com is functional today via the HTTP module against our REST endpoints; n8n same. For low-volume resellers (1–5 new customers/week), iPaaS is often the right answer — cheaper to maintain than custom code.

Question 5

Multi-platform — what if I use WHMCS AND Magento?

Accepted Answer

Common pattern. WHMCS handles billing + provisioning, Magento handles e-commerce front-end. The user-flow: customer orders in Magento → Magento webhook hits our API → service provisions → webhook back to WHMCS to create the recurring billing record. The orchestration lives in your stack; we just speak REST at both ends.

Question 6

What if my platform isn't listed?

Accepted Answer

Doesn't matter — the wholesale API speaks vanilla REST + webhooks. If your platform has an HTTP client and a way to listen for events, you can integrate. We'll happily look at any platform on a 30-minute scoping call to confirm the path forward.

Question 7

Pricing for integration support?

Accepted Answer

Sandbox keys and developer-channel support are free with reseller terms. Custom integration builds — T&M as above. Ongoing maintenance of integrations you've built yourself — your responsibility, but we never break v1 of the API so the maintenance burden is low.

Plug it in.Don't rebuild it.

Platforms with a documented path. Everything else is the API.

Eight platforms. Three integration tiers.

WHMCS

BlackBird

HostBill

BMS / Boss

Magento

Shopify

Zoho CRM

HubSpot

The API speaks
vanilla REST.

Custom code

iPaaS / no-code

Custom build

Plus webhooks. Plus OpenAPI. That's the foundation.

Real questions, honest answers.

Tell us your stack. We'll show the path.