Our support team is always here to support you. Get in touch today.

Hi! How can we help you?

Got a question for our team? Send us your message below.

Head Office
54 St James Street Liverpool, Merseyside L1 0AB
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday9:00 am – 5:00 pm

Online support

Support & FAQs

Looking for support? Or to check one of your bills? Explore the following options below.

View your bills

Your bills, always accessible from your online account.

Report a fault

Having some trouble with your connection?

Common questions

Explore our FAQs section for pre-sale queries.

Giant communications logo, broadband and connectivity company based in the UK