Return of Equipment

Do you need to return the equipment?

Fill in the data below to return the equipment. A specialized technician will contact you.


Follow these procedures to cancel your subscription

Are you a pay-monthly customer? Follow the steps below



Log into your account or contact customer services to process a cancellation of a service


Equipment Return

Arrange to return any on-hire or loan equipment 


Account Close

Once the previous steps are completed your account will be closed

Clear your doubts

Frequently Asked Questions

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Just place an order as your would usually, you an keep your current provider in place and advise them of your cancellation when you get our install date!

Check out our availability checkers on the business or personal pages

All your invoices are available in your account portal “here” 

We offer bespoke packages for many of our services dedicated to business

ensuring your network is set-up correctly can give you the best results, check out our support pages for useful guides

sometimes simply repositioning your router can provide much better coverage in your home or business, other times a booster is needed

Giant communications logo, broadband and connectivity company based in the UK