Coming soon — Giant Mobile. Same freedom, better deal.
Status · All systems operational

Everything'sup.

All customer-facing services are responding normally.

Live status for the customer-facing services we run. Refreshed every minute. Need deeper diagnostics? Drill into the detailed view or call 0330 043 0056.

01Live service map

Status by service area, right now.

Each tile shows the most recent ~60 health checks, current state, and 24-hour uptime. We monitor end-to-end — sign-up flow, customer portal, voice infrastructure, the API. If any single check fails, the affected area flags amber or red here within a minute.

VoIP Services

Service group

Operational
24h uptime100.00%

Web Services

Service group

Operational
24h uptime100.00%

Broadband Services

Service group

Operational
24h uptime100.00%

Infrastructure

Service group

Operational
24h uptime100.00%

Giant API

Port check

Operational
24h uptime100.00%

Hardware Management

Service group

Operational
24h uptime100.00%

Status refreshes every minute. Card health rolls up from the underlying checks; flip into the detailed view for the per-check breakdown.

02Reporting an issue

See something that's not on here?

Our monitors catch most things in under 60 seconds, but if your service is misbehaving and the board's green, your line is your line — ring us and we'll triage it from our end.

Want the full picture?

The detailed status site has per-monitor heartbeats, latency graphs, and the full incident history.