Connectivity that
doesn't take a sick day.
Six B2B products. One UK supplier. One ex-VAT invoice. One UK number that picks up in three rings. Broadband, leased lines, VoIP, virtual landlines, business mobile, guest WiFi — all under one contract, all on a real SLA, all with mid-contract price-hike clauses left out of the small print.
Four reasons. All real.
Other carriers will tell you they save you money. They might. The four below are the actual operational differences — the bits that change how your finance team, your IT team, and your support tickets work day-to-day.
One supplier
Six products, one contract, one ex-VAT invoice, one UK number that picks up. No more 'ring your other supplier' ping-pong.
Real SLAs in writing
99.9% on broadband, 99.99% on leased lines. Service credits auto-applied if we miss. Public status page, not a hidden internal report.
UK-based humans
Account managers based in our UK office. Three-ring pickup on the business support line. No outsourced offshore queue.
Ex-VAT pricing throughout
Every quoted price is what you actually pay before VAT. No 'small business discount' marketing trick. Same rate at month 1 as month 36.
Six products. One supplier.
Don't juggle three contracts and four account managers. Pick what you need; we'll integrate the lot under a single ex-VAT invoice.
Same six products. One contract.
The path most UK SMBs end up on: BT for broadband, EE for mobile, 3CX or 8x8 for the phones, a Wi-Fi reseller for guest WiFi. Four contracts, four bills, four support numbers. Here's what consolidating actually changes.
- Broadband + leased lineBT / VirginGiant
- VoIP / phone system3CX / 8x8 / RingCentralGiant VoiceCloud
- Mobile fleetEE / Voda directGiant (4 networks)
- Guest WiFiWi-Fi resellerGiant
- Number of contracts4–61
- Number of monthly invoices4–61
- Number of support lines4–61
- Ex-VAT pricing throughoutVariableAlways
- Mid-contract price changeHidden CPI+30-day notice, exit free
- Cross-product order tracking—Single dashboard
Most multi-product moves to Giant pay back inside 6–12 months on the consolidated billing alone — before factoring in the avoided IT-admin time on chasing four suppliers.
Nine sectors. Same playbook.
The customer base mix. If you recognise yours, the use-case below is what we typically wire — but the playbook generalises across all nine.
Finance & professional services
City offices, accountancy practices, law firms — leased line + VoiceCloud + Mobile.
Healthcare
GP surgeries, dental practices, multi-site clinics — HSCN-ready connectivity + secure VoIP.
Retail & hospitality
Single shops to chains — guest WiFi data capture + EPOS connectivity + 4G failover.
Field service & trades
Plumbers, electricians, fleet ops — Virtual Landline + Mobile estate + WhatsApp Business.
Property & landlords
BTR, PBSA, MDU — pre-wire + tenant self-serve broadband + revenue-share. See /landlords.
Manufacturing & logistics
Plant connectivity, telemetry, multi-site WAN — leased lines with diverse-pair option.
Contact centres & sales teams
Outbound dialer, AI agents, Microsoft Teams direct routing, 75+ VoIP features.
Creative & agencies
Heavy file-sync, video review, hybrid teams — symmetric fibre + cloud-phone + eSIM.
SME / sole-trader / start-up
Single Virtual Landline + WhatsApp Business + 30-day rolling everything.
Discovery Monday.
Migration plan Friday.
The five steps from "first call" to "fully on Giant". A real account manager owns every stage — same person from discovery through cutover into BAU support.
Discovery call
30-min call to map your existing setup — what you've got, what you're paying, and what's broken. No pitch deck.
Audit + quote
We pull your current contracts, model the move, send back a per-line quote with the savings. Inside 48 working hours.
Migration plan
Named account manager builds a per-product migration timeline — broadband cutover, mobile port, VoIP swap, guest-WiFi install.
Coordinated cutovers
We handle the cancel-letters with your old suppliers. SMS + email status at every stage. We coordinate so nothing goes dark.
Live + supported
Account manager + support line + dashboard handed over. Monthly SLA report cycles automatically. Optional review at 90 days.
Multi-site / multi-product moves use the same five steps with longer windows in Step 04 — typically 30–60 days for a 10-site / 100-SIM migration. SMS + email status updates auto-fire at every cutover stage so nobody's wondering what's happening.
Mid-contract elsewhere? We can cover the breakup.
Our contract-buyout scheme covers your existing early-termination fee as account credit — on-net business broadband and VoIP (mobile isn't covered). The amount scales with how much was left on your old contract; we quote the cap in writing at order, never after.
Cloud phones. No drama.
VoiceCloud is the system the rest of Giant business runs on. 75+ features, 30-day rolling, Microsoft Teams baked in.
Standard VoIP
- 750 UK landline mins
- 250 UK mobile mins
- 75+ features baked in
- Microsoft Teams direct routing
- Bring your own device · BYO
- 30-day rolling — no contract
Real questions, honest answers.
Every B2B product, one supplier.
One ex-VAT invoice, one account manager, one UK number that picks up — across every line below.
Full-fibre with SLA-backed uptime, static IP optional, business-grade router.
Dedicated single-tenant fibre, 99.99% SLA, 4-hour fix targets.
Cloud phone system with 75+ features, Microsoft Teams direct routing.
City-specific number, routes anywhere, voicemail-to-email.
Voice + Data + MBB + eSIM across EE / O2 / Vodafone / Three.
Local 01/02, 0330, 0800, and gold patterns. All route into VoiceCloud.
Captive portal with your branding, real data capture, multi-site dashboard.
Stack broadband + VoIP + mobile in one ex-VAT invoice.
8 Gbps symmetric where it reaches — the fastest line money buys.
Hosted UniFi for office or multi-site networks. Managed updates.
Wholesale L2TP VPN tunnels for resellers — BYO-IP, BGP-routed.
OTS now covers small-business broadband too — explained step-by-step.
One contract. Six products. Real humans.
Book a discovery call — 30 minutes, no pitch deck. We come back with an audit + quote inside 48h. Or ring 0330 043 0056 — answers in three rings, UK office.
More than one site?
HQ, branches, cafés, warehouses, depots — add every site and quote business broadband, leased lines and mobile coverage against the lot at once. Fastest option per site, on a map. Share the link with your team.