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What happens next
Order today. On Giant within two weeks.
Typical residential switch · Ofcom-mandated 10-day window
- Day 0
You hit Order
Postcode confirmed. Plan picked. Engineer slot booked. We notify your old provider that evening.
- Day 5
Letter goes out
Your old provider gets the regulator-mandated heads-up. They have 10 days to do nothing about it.
- Day 10
Switch day
Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.
- Day 14
Done
Old provider's final bill closes. Refund of overpaid days lands in 30. You're fully on Giant.