Writingabout us?
Logo files, palette, voice, facts, the press inbox.
Everything below is yours to use. If you need a custom asset (interview, on-the-record quote, exclusive figures, photography of the Liverpool team), email [email protected]. For everything else, the about page covers the company story, and contact has every other channel.
Everything you need in one row.
- Trading name
- Giant Communications Ltd
- Registered address
- 54 St James Street, Liverpool L1 0AB
- Industry
- Telecommunications · Independent ISP
- Products
- Full-fibre broadband · home phone · mobile · TV · business connectivity · wholesale platform
- Network partners
- Openreach · CityFibre · Netomnia · FreedomFibre · LCR Connect
- Regulatory
- Ofcom-regulated · ISPA UK member · Communications Ombudsman scheme
- Press contact
- [email protected]
Logo files + brand staples.
Direct downloads. Vector first; PNG raster for surfaces that need it. No need to ask — just take them.
Usage: the Giant wordmark and lightning bolt are trademarks of Giant Communications Ltd. Use the assets as supplied; don't squash, recolour, or composite them with another brand mark.
Press creatives + partner ads.
Two collections. Press-ready is the evergreen product + launch artwork — safe to run alongside any story. Partner kit is ready-to-run promo ads for affiliates and referral partners; some are region-specific or advertise time-bound deals, so check the copy on each before you post it.
Everything in the kit — press-ready evergreens and partner promo ads mixed together. Filter by collection to narrow down.
landscapeGuardian — one switch, every device, protected
Launch hero for the Guardian network-level content-filtering feature.
1:1 squareWork From Anywhere — home office connectivity bundles
Square social creative. Evergreen positioning.
1:1 squareUninterrupted home entertainment streaming
Square social creative. Evergreen positioning.
9:16 story3 Months Free — Full Fibre for Crosby
9:16 Instagram / TikTok story. Region-specific: Crosby.
4:5 portraitFull Fibre. Full Speed. — 8 Gbps symmetric
Portrait broadband ad. Screen mockup contains AI-generated placeholder text — best used for background composition, not as-shipped.
1:1 squareBroadband ad · 1:1 square (a)
1:1 squareBroadband ad · 1:1 square (b)
9:16 storyBroadband ad · 9:16 story (a)
4:5 portraitBroadband ad · 4:5 portrait (a)
landscapeBroadband ad · landscape (a)
1:1 squareBroadband ad · 1:1 square (c)
1:1 squareBroadband ad · 1:1 square (d)
4:5 portraitBroadband ad · 4:5 portrait (b)
1:1 squareBroadband ad · 1:1 square (e)
4:5 portraitBroadband ad · 4:5 portrait (c)
4:5 portraitBroadband ad · portrait (a)
landscapeBroadband ad · landscape (b)
4:5 portraitBroadband ad · portrait (b)
4:5 portraitBroadband ad · 4:5 portrait (d)
1:1 squareBroadband ad · 1:1 square (f)
4:5 portraitBroadband ad · 4:5 portrait (e)
9:16 storyBroadband ad · 9:16 story (b)
16:9 wideBroadband ad · 16:9 wide (a)
1:1 squareBroadband ad · 1:1 square (g)
landscapeBroadband ad · landscape (c)
4:5 portraitGuardian is here — free on every broadband plan
Portrait Guardian promo. Brand-safe, accurate framing.
4:5 portraitFree Network Guardian — included with every plan
Portrait Guardian promo showing the mobile 'Protected' state. Says 'Network Guardian' — product is branded 'Guardian'.
4:5 portraitBuilt-in protection for the whole family
Portrait Guardian promo. Family scene with parental controls dashboard on the laptop screen.
4:5 portraitFree Family Protection, Built In — 18+ content (partner only)
COPY WARNING: says '18+ content automatically' — that's the opt-in Guardian Family level, not the default. Edit or bin before posting.
4:5 portraitFree Family Protection, Built In — family scene (partner only)
COPY WARNING: says 'Blocks 18+ content on every plan' — that's the opt-in Family level, not the default. Edit or bin before posting.
9:16 storyZero Lag. Full Fibre. — 8 Gbps gaming ad
9:16 story format gaming ad. Router in the shot is a stylised gaming tower, not our actual Zyxel kit — treat as brand mood, not product spec.
9:16 storyZero Lag. Zero Excuses. — 8 Gbps symmetric
9:16 story format gaming ad. Cleaner brand treatment with the lightning-bolt visual on the router.
4:5 portraitPick Up Growth — business phone lines with 75+ features (£6.99/mo)
VoIP business ad. Verify £6.99/mo is still current before posting.
4:5 portraitMarketing carousel · portrait #02
4:5 portraitMarketing carousel · portrait #03
landscapeMarketing carousel · landscape #01
4:5 portraitMarketing carousel · portrait #04
1:1 squareMarketing carousel · square #01
4:5 portraitMarketing carousel · portrait #05
1:1 squareMarketing carousel · square #02
landscapeMarketing carousel · landscape #02
1:1 squareMarketing carousel · square #03
4:5 portraitMarketing carousel · portrait #06
1:1 squareMarketing carousel · square #04
landscapeMarketing carousel · landscape #03
landscapeMarketing carousel · landscape #04
4:5 portraitMarketing carousel · portrait #07
landscapeMarketing carousel · landscape #05
4:5 portraitMarketing carousel · portrait #08
landscapeMarketing carousel · landscape #06
4:5 portraitMarketing carousel · portrait #09
4:5 portraitMarketing carousel · portrait #10
4:5 portraitMarketing carousel · portrait #11
4:5 portraitMarketing carousel · portrait #12
landscapeMarketing carousel · landscape #07
landscapeMarketing carousel · landscape #08
4:5 portraitMarketing carousel · portrait #13
landscapeMarketing carousel · landscape #09
4:5 portraitMarketing carousel · portrait #14
4:5 portraitMarketing carousel · portrait #15
4:5 portraitMarketing carousel · portrait #16
1:1 squareMarketing carousel · square #05
1:1 squareMarketing carousel · square #06
4:5 portraitMarketing carousel · portrait #17
4:5 portraitMarketing carousel · portrait #18
landscapeMarketing carousel · landscape #10
4:5 portraitMarketing carousel · portrait #19
landscapeMarketing carousel · landscape #11
4:5 portraitMarketing carousel · portrait #20
4:5 portraitMarketing carousel · portrait #21
4:5 portraitMarketing carousel · portrait #22
4:5 portraitMarketing carousel · portrait #23
4:5 portraitMarketing carousel · portrait #24
Four colours, used loud.
Giant green is the one — everywhere a logo would be coloured, use this. The audience colours are accent overrides used inside the relevant audience pages only.
#00d9a7Primary accent · the brand colour
#0b1220Ink, dark slabs, on-green text
#4268c1Audience accent · /landlords
#e1ff19Audience accent · /wholesale
Type: Poppins (display, weights 500–900), Roboto (body, 400/500/700), JetBrains Mono (numeric / mono labels). Reference how they pair on the live site — most marketing slabs use Poppins-Black uppercase H1s with Roboto bodies and JetBrains-Mono eyebrows.
Pull-quote-ready lines.
The lines we lead with. Lift any of these directly into copy — they're our public stand.
- Tagline (canonical)
"Big enough to deliver. Small enough to actually answer the phone."
Free to lift - Hero headline (rotating)
"Full fibre. Full volume."
Free to lift - One Touch Switch flagship
"We do the breaking up."
Free to lift - Home phone repositioning
"Drop the copper. Keep the ring."
Free to lift - Mid-contract price changes
"Any change comes with 30 days' notice in plain English — and the right to exit penalty-free."
Free to lift
Angles worth a story.
If you're scoping a piece on UK telecoms / consumer-rights / fibre / AI in SMB / infrastructure transparency, here's where Giant has something fresh to say. Happy to go deeper on any — email [email protected].
Independent ISP fighting CPI+ pricing
Giant publishes mid-contract price-change policy in plain English and gives customers the right to exit penalty-free — counter to the industry standard CPI+3.9% auto-bump. Consumer-rights angle.
Giant Mobile launch (preorder)
Own-brand mobile launching alongside existing multi-network MVNO. Killer feature: SIP-to-SIM, which attaches VoiceCloud extensions to a physical SIM so business desk-DDIs ring the mobile natively.
One Touch Switch — done loudly
Ofcom mandated OTS in Sep 2024. Giant builds it into the order flow and markets it explicitly ("We do the breaking up") rather than burying it in compliance copy.
Guardian launch — free network-level filtering
Launched Aug 2026. Off / Standard / Family levels — malware, phishing and optional adult-content filtering — bundled free on every broadband and leased-line plan. Rare in a market where BT / Sky / Virgin charge for parental controls or partner it out to a third party.
Horizon — 'we watch, you decide' upgrade alerts
Launched Aug 2026 alongside Guardian. Horizon runs quietly on every Giant Broadband service, watching the customer's address for new networks, faster tiers, symmetric-upload availability and better-value packages — then emails when a meaningful upgrade lands. Notify-only. Free. Consumer-rights + PSTN-2027 hook: contrast with providers who only mention upgrades at contract-end (or auto-migrate off copper without asking).
UK-specific phishing threat feeds
Giant sees UK phishing waves — fake HMRC 'tax rebate', spoof Royal Mail 're-delivery', DVLA impersonators — hit its own network first. Threat data is UK-current, not the generic global blocklists most consumer routers ship with. Fraud / cyber-desk angle.
Live public network map
/about/network publishes PoP locations, per-device up/down, uptime, and a live-polling aggregate transit graph — pulled from Giant's monitoring platform in real time. Few UK ISPs publish this openly. Transparency / infrastructure angle.
8 Gbps symmetric, outside London
Giant retails Netomnia's XGS-PON 8 Gbps symmetric tier across Yorkshire, the Midlands and the North East — faster than most London full-fibre retail tops out. Regional speed-leadership angle: multi-gig broadband isn't just a capital-city story any more.
AI voice-agent for UK small business
AI receptionist inside the VoIP stack — answers, triages, and books work for small businesses that can't staff a 24/7 phone line. Priced at the SME level, not enterprise. Tech / SMB-productivity angle.
No copper-to-fibre auto-migration
When full fibre reaches a copper customer's postcode, Giant notifies them — they choose whether and when to upgrade. Contrasts with Openreach retailers who auto-migrate customers off copper to hit the switch-off timeline. Consumer-choice angle around the 2027 PSTN switch-off.
Direct peering with game publishers
Giant peers directly with Blizzard, Activision and Ubisoft — reducing latency to Battle.net, CoD and Siege servers vs an ISP that transits everything via generic peering. Gaming / esports / tech-press angle.
Multi-carrier, not married to Openreach
Giant sells across Openreach, Netomnia, CityFibre, LCR Connect, Trooli, OFNL, Community Fibre, Freedom Fibre — chooses the fastest / most reliable line per postcode instead of defaulting to whatever wholesale contract's cheapest. Coverage / alt-net-market angle.
Need something we haven't listed?
Custom logo lock-up, interview booking, exclusive figures, deeper voice samples — email [email protected] and we'll come back inside one working day.