Every customer.Every service.
One dashboard. Branded as yours. Same API underneath.
The portal sits over the same REST API our WHMCS module and your in-house code talk to. Use it for one-off provisioning, customer-service work, and bulk operations across your whole reseller estate. Free, included, white-labelled if you want it that way — sat alongside the rest of our wholesale toolkit.
Areas of the portal. All free with the reseller terms.
Customers, services, usage, billing, margin, sub-accounts. No premium tier, no per-seat fee. White-label setup included.
Six sections. Everything you need.
Mirrors the same structure as the API. Every UI action is callable from REST; everything in the API is reachable from the portal.
Customers
Single index of every end-customer under your reseller account. Filter by service, by region, by margin. Drill into per-customer history.
Services
Every active broadband / VoIP / mobile / number across the estate. Bulk actions — suspend, swap-tier, port-out — across many at once.
Usage
Live data across mobile + broadband. Per-customer + per-service + estate-wide. CSV export, scheduled email reports.
Billing
Monthly invoice from us, per-customer cost breakdown. Use as cost-of-goods for your own billing system (WHMCS / GoCardless / custom).
Margin reports
If you've fed us your retail prices, the portal shows your gross margin per customer + estate. Tells you which products are paying back.
Sub-accounts
Add team members with scoped roles. Sales people see customers but not billing. Finance sees invoices but can't suspend SIMs.
Your brand.
Our wires.
End-customers never see 'Giant' anywhere. Branded subdomain, branded invoices, branded support email signature, custom CSS theming. If you want full white-label, we'll set it up at no extra cost.
Invoice templates
Upload your logo + colours; we generate every customer invoice in your branding. Header, footer, terms, your company details — fully replaceable.
Branded portal subdomain
portal.yourbrand.co.uk → custom-coloured Giant portal with your logo. End-customers see your brand, not ours, throughout the experience.
Per-customer pricing
Set your retail price per customer per product. Our wholesale rate stays the same; you control the markup, the customer sees your number.
What resellers actually do in here.
Onboard new customers
Create the customer record, pick their products, fire off provisioning. 5 minutes per customer for a typical SME order — broadband, VoIP, 3 mobile SIMs.
Handle support tickets
Log into the portal as the customer's reseller, see their service state, fire off remote-fix actions (SIM re-issue, line re-attach, VoIP password reset).
Reconcile monthly billing
Pull the wholesale invoice CSV, match against your own end-customer billing (WHMCS / GoCardless / your stack), verify margin per customer per product. Done in ~30 mins/month at typical reseller scale.
Per-seat fees. Add as many team members as you need.
Four built-in roles cover most teams. Custom roles available on the higher reseller tiers. Scoped permissions per area — customers, services, billing, settings.
Real questions, honest answers.
One dashboard. Your branding.
Sign wholesale terms, get portal access in 24h, white-label setup follows. Full training session for your team included.