Every customer.Every service.
One dashboard. Branded as yours. Same API underneath.
The portal sits over the same REST API our WHMCS module and your in-house code talk to. Use it for one-off provisioning, customer-service work, and bulk operations across your whole reseller estate. Free, included, white-labelled if you want it that way — sat alongside the rest of our wholesale toolkit.
Areas of the portal. All free with the reseller terms.
Customers, services, usage, billing, margin, sub-accounts. No premium tier, no per-seat fee. White-label setup included.
Six sections. Everything you need.
Mirrors the same structure as the API. Every UI action is callable from REST; everything in the API is reachable from the portal.
Customers
Single index of every end-customer under your reseller account. Filter by service, by region, by margin. Drill into per-customer history.
Services
Every active broadband / VoIP / mobile / number across the estate. Bulk actions — suspend, swap-tier, port-out — across many at once.
Usage
Live data across mobile + broadband. Per-customer + per-service + estate-wide. CSV export, scheduled email reports.
Billing
Monthly invoice from us, per-customer cost breakdown. Use as cost-of-goods for your own billing system (WHMCS / GoCardless / custom).
Margin reports
If you've fed us your retail prices, the portal shows your gross margin per customer + estate. Tells you which products are paying back.
Sub-accounts
Add team members with scoped roles. Sales people see customers but not billing. Finance sees invoices but can't suspend SIMs.
Your brand.
Our wires.
End-customers never see 'Giant' anywhere. Branded subdomain, branded invoices, branded support email signature, custom CSS theming. If you want full white-label, we'll set it up at no extra cost.
Invoice templates
Upload your logo + colours; we generate every customer invoice in your branding. Header, footer, terms, your company details — fully replaceable.
Branded portal subdomain
portal.yourbrand.co.uk → custom-coloured Giant portal with your logo. End-customers see your brand, not ours, throughout the experience.
Per-customer pricing
Set your retail price per customer per product. Our wholesale rate stays the same; you control the markup, the customer sees your number.
Cost-centre tagging
Tag customers / services with cost-centre / region / project codes. Reports + exports split by tag for whoever needs them in your finance team.
What resellers actually do in here.
Onboard new customers
Create the customer record, pick their products, fire off provisioning. 5 minutes per customer for a typical SME order — broadband, VoIP, 3 mobile SIMs.
Handle support tickets
Log into the portal as the customer's reseller, see their service state, fire off remote-fix actions (SIM re-issue, line re-attach, VoIP password reset).
Reconcile monthly billing
Pull the wholesale invoice CSV, match against your own end-customer billing (WHMCS / GoCardless / your stack), verify margin per customer per product. Done in ~30 mins/month at typical reseller scale.
Per-seat fees. Add as many team members as you need.
Four built-in roles cover most teams. Custom roles available on the higher reseller tiers. Scoped permissions per area — customers, services, billing, settings.
Real questions, honest answers.
One dashboard. Your branding.
Sign wholesale terms, get portal access in 24h, white-label setup follows. Full training session for your team included.