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VoiceCloud app iconB2B · The VoiceCloud app

Your business number,in your pocket.

Same dial-plan engine, same call quality, same number — on the device that's already in your hand. Free with every VoiceCloud seat.

Download · free
Download on the App StoreGet it on Google PlayDownload for macOSDownload for Windows
  • 4 platforms · 1 dial-plan
  • Free on every seat
  • QR-code setup · ~60s
  • Any SIP softphone works

↳ Already use Zoiper / Bria / MicroSIP? Skip to bring-your-own

+44 161 555 0118
HD voice · Opus
Push · iOS
Incoming call
VoiceCloud iOS app showing an incoming call with the Giant business number on screen.
01 · Mobile

Push-notified calls on the phone already in your hand.

The mobile app is what gets phones in everyone's pocket without buying everyone a desk handset. Push-notified incoming calls, background SIP, biometric unlock to answer, voicemail in the app.

    Push-notified incoming

    Calls arrive as iOS / Android push notifications — the app doesn't have to be open. Answer from the lock screen.

    Network-aware codec

    HD audio (Opus 16k) on Wi-Fi or 5G; transparent fallback to a narrower codec on patchy mobile data — call stays up.

    Address-book sync

    With permission, reads your phone's contacts so caller-ID resolves to names — both in dial history and the incoming-call screen.

    Visual voicemail

    Voicemails appear in the app with the transcript and a play button. Listen, read, delete — same as iMessage threads.

    Biometric unlock

    Face ID / fingerprint to answer secure-flagged calls so the line never opens on a phone in a pocket or on a desk.

    Do-not-disturb honoured

    Respects your phone's Focus / DND state so out-of-hours doesn't ring. Per-extension on-call schedules override when you're rota'd in.

02 · Desktop

macOS & Windows for the people who live at the keyboard.

Pairs with a USB headset for clean calls. Click-to-dial from your CRM. System-wide hotkeys for mute / hold / pick-up. Multi-account so you can answer for two brands without two laptops.

VoiceCloud desktop app — sidebar with Dialler / Recents / Voicemail / Contacts, main pane showing the dial-pad and an active call.

Same UI on macOS & Windows · system-native menus on each

Live build

    USB headset auto-pair

    Jabra, Poly, Logitech — anything CTI-compliant. Headset's hook button picks up calls. Mute LED reflects call state.

    Global hotkeys

    Cmd/Ctrl-Shift-A to answer, M to mute, H to hold — even when another app has focus. Configurable per-user.

    Click-to-dial from CRM

    HubSpot / Salesforce / Zendesk: phone numbers in the CRM become clickable. Inbound calls pop the matching CRM record.

    Native Mac + Win polish

    Dock badge for missed calls on macOS, Action Center for Windows. Respects system dark/light + Reduce Motion.

    Focus-aware

    Pauses ringing on Do Not Disturb, mutes the app's badge while you're on a Zoom or Teams call, restores on hangup.

    Multi-account

    Register multiple extensions in one app and switch caller-ID per outbound call — answer for two brands without two laptops.

0303 · Setup

Three steps. No paperwork.

Adding a teammate to VoiceCloud is faster than provisioning their email. Email a QR, they scan it, the app is live with their extension and dial-plan.

Step 01

Add the extension

Portal → VoiceCloud → +Add extension. Type their name, pick the dial-plan. ~10 seconds.

Step 02

Email the QR

Portal generates a QR code containing the SIP credentials. Email it to the teammate from inside the portal — no copy-paste.

Step 03

They scan, they're live

VoiceCloud app on their phone scans the QR. Extension auto-registers. Test call inbound — first dial-tone within the minute.

Bring your own · supported

Don't want our app?
Bring your own.

VoiceCloud is plain SIP. Any softphone that speaks SIP registers against your extension — Zoiper, Bria, MicroSIP, Linphone, Acrobits, anything. Same dial-plan, same number, same calls. You're not locked into our app.

Grab the SIP credentials from portal.giant.net.uk → Services → VoiceCloud → Extension. Credentials are view-only (you can't reset them — they're tied to the line for life of service). Drop them into your softphone's account setup and you're live.

  • ZoiperiOS · Android · macOS · Windows · Linux

    Most-tested third-party choice. Free tier handles single-line.

  • Bria (Counterpath)iOS · Android · macOS · Windows

    Paid. Heavier feature set if you want video + presence.

  • MicroSIPWindows

    Lightweight, open-source. Popular with techies and call-centres on tight budgets.

  • LinphoneiOS · Android · macOS · Windows · Linux

    Open-source. Reliable. UI is utilitarian.

  • TwinkleLinux

    Old-school KDE softphone. Still works.

  • AcrobitsiOS · Android

    Premium mobile-only. Strong push-notification support.

Any RFC-3261 SIP UA works · these are just the ones we test against

Tested softphones + handsets
Yealink
Cisco
Poly
Mitel
Aastra
Grandstream
Sangoma
Digium
Fanvil
Snom
Gigaset
Zoiper
04 · Compare

Mobile or desktop? Both, probably.

Most users run both. Mobile catches you when you're out; desktop runs alongside your CRM. Same dial-plan engine, calls ring everywhere your extension is registered.

Mobile

Best for: You're out of the office, working hybrid, or sales-floor mobile.

  • Push-notified incoming
  • Address-book sync
  • Visual voicemail with transcript
  • HD audio when network supports
  • Biometric unlock
  • Honours OS DND / Focus

Desktop

Best for: You're at a desk most of the day, take many calls, run a CRM alongside.

  • USB headset auto-pair
  • Global hotkeys
  • Click-to-dial from CRM
  • CRM record popup on inbound
  • Multi-account caller-ID switching
  • Dock / system-tray badge
05 · Answers

App questions, straight answers.

Part of the range
all VoiceCloud features
Pair withAI agents (live)·Recording intelligence·Virtual landline·Business numbers

Phones in everyone's pocket. Today.

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