Phones for the practicethat runs like clockwork.
Front-desk overflow, recall calls, GDPR-clean recordings.
Built for UK dental practices: handle morning chaos with branch-aware queuing, recall the right patients via the recording transcript, and keep the GDPR side of call recording boring. iOS + Android app so the practice manager isn't tethered to a desk phone.
- Single-surgery family practice
- Multi-site DSO
- Specialist orthodontic
- Out-of-hours emergency rota
- 75+Features included on every seat
- <60sQR-setup per extension
- 99.95%VoiceCloud uptime SLA
What you actually get.
Features tuned to dental practices — included on every seat, no upsells.
Morning overflow handled
The 08:00 rush stops landing on a single line. Calls queue, ring-groups fan out to whoever's free, hold music tells callers they're #3 in line — not 'is this thing on?'
Recall by transcript search
Every call is auto-transcribed and keyword-indexed. Search 'sensitivity' or 'crown follow-up' across last month — the patients who flagged it surface instantly, ready to recall.
GDPR-clean recordings
Per-extension recording opt-out, retention windows you set, encrypted at rest, exportable for SARs. Recordings are tagged by clinician + appointment type so audits are a 5-minute job.
After-hours emergency rota
Time-of-day routing sends out-of-hours calls to the on-call clinician's mobile via the VoiceCloud app. Recorded message reassures the caller; emergency number rings the dentist.
Same number, app + desk
Practice number rings on the reception desk phone, the manager's mobile app, AND the clinician's laptop. Pick up on whichever is in your hand.
WhatsApp Business compatible
Number ports to WhatsApp Business so patients can text to confirm appointments without learning a new channel. Same caller-ID for outgoing voice.
Talk to the UK team about dental practices.