Phones that hold upto professional indemnity.
Matter-tagged recordings, OOH cover, no-overflow lines.
Built for UK law firms: every inbound call recorded, transcribed, and tagged against the matter. After-hours rotas without a separate answering service. The cost per fee-earner stays flat whether you've got 5 staff or 50.
- High-street family firm
- Conveyancing volume practice
- In-house corporate legal
- Barrister's chambers
- 100%Inbound calls recordable
- Per-matterAuto-tagging + transcript
- 99.95%Uptime SLA
What you actually get.
Features tuned to solicitors & legal — included on every seat, no upsells.
Every call tagged to a matter
Inbound caller-ID matched against your case-management system. Recording + transcript both filed under the matter automatically — no clerk re-keying call notes into Clio / Leap / Proclaim.
PI-grade call recording
Encrypted at rest, retention windows mapped to your firm's data-retention schedule, accessible only to authorised users. Recordings export as MP3 + transcript PDF for SRA inspections.
Overflow without overflow staff
Calls land in a queue with on-hold messaging, then route to whoever's free. AI receptionist takes the message + emails the matter clerk if every extension is busy. Caller never hits voicemail unprompted.
On-call rota that works
Time-of-day + day-of-week routing sends OOH calls to the duty partner's mobile via the VoiceCloud app — same number, no separate on-call line. Rota changes via portal, not a manual diversion.
AI summary into the matter note
Every call ends with a structured AI summary pushed into the matter as a time-stamped note: caller, topic, action items, agreed next step. Junior fee-earners stop forgetting to log calls.
Confidential outbound dialling
Per-fee-earner caller-ID selection — appear from chambers' main number for client work, withhold number for sensitive outbound calls. One app, one click.
Talk to the UK team about solicitors & legal.