Switch from Virgin Mediato Giant.
Real symmetric fibre, no DOCSIS bottleneck.
Ofcom's One Touch Switch means you don't ring Virgin Media. You don't sit through a retention pitch. You don't time the cutover. Drop your postcode and we'll line it all up — overnight cease, same-day cutover, no overlap, no double bill.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
Big enough to deliver. Small enough to actually answer the phone.
What you're paying now vs. what you'd pay.
Honest comparison against Virgin Media's published pricing. Numbers move slightly with promo cycles — drop your postcode to see exactly what you'd save at your address.
Virgin Gig1 Fibre
£35–50/mo (then up)
Subject to Virgin Media's annual April price rise. Headline rate is the in-contract starting price — out-of-contract rates run higher.
Giant 1Gbps Symmetric
£49.99/mo
30× the upload speed + no April rises. 30-day notice on any price change with a penalty-free exit. No retention scripts. UK support.
Phone calls to Virgin Media. Ever.
We trigger the cease via Ofcom's One Touch Switch clearing house. They get the notification overnight. You don't pick up the phone.
What customers tell us when they jump.
Not punching down — these are documented practices, on Virgin Media's own published terms. We just don't do them.
Wildly asymmetric upload
Virgin's cable network runs DOCSIS — fast download (200M / 350M / 500M) but tiny upload, typically 10–35M. Awful for streamers, file-sync workers, cloud-gamers. Giant's full-fibre (FTTP) tiers are symmetric: 550M / 1Gbps / 8Gbps up = down.
Annual price rises locked in via 'service-charge increases'
Virgin bumps your bill by RPI + 3.9% every April. Some users have reported bills nearly doubling over a 5-year tenure. We're explicit: any mid-contract change comes with 30 days' notice in writing, and you can exit penalty-free if you don't accept it.
Service drops that take forever to fix
Virgin's cable cabinets have well-documented outage clusters. Their SLA + repair times depend on which exchange you're on. Giant runs multi-network full-fibre — Openreach + CityFibre + Netomnia — so we pick the strongest line at your address.
30-day notice on any change
Mid-contract changes come with a penalty-free exit window in writing.
Same-day cutover
New line up, old line down, the same minute. No overlap, no gap.
No CPI / RPI clauses
Pricing changes are notified individually, not baked in as an annual auto-increase.
We do the
breaking up.
Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.
Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.
Pick your plan
Postcode → package → done. Takes about 5 seconds.
We deal with your old lot
BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.
Seamless cutover
On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.
Order today. On Giant within two weeks.
- Today
You hit Order
Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.
- Day 5
Letter goes out
Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.
- Day 10
Switch day
Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.
- Day 14
Done
Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.
We'll wait for you.
Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.
What you might still owe Virgin Media.
One Touch Switch handles the move — it doesn't waive your existing contract. Here's the truth about leaving Virgin Media mid-term, so there are no surprises.
Mid-contract with Virgin Media? Here's the deal.
Virgin Media isn't on Ofcom's One Touch Switch process (cable, not Openreach). Cease takes ~14 days; ETF varies and can be steeper than competitors. Check your Virgin contract end date before scheduling.
- We complete the switch regardless. The ETF (if any) is your settlement with Virgin Media, not us.
- Months from contract end? Use our contract-end reminder — we'll ping you ~30 days before, exactly when penalty-free switching opens.
- Already out of contract? Switch is instant — no ETF possible.
Check your end date.
Virgin Media's online account shows your contract end date. If you're inside the final 30 days, you can exit free. If you're months away, the ETF rolls down each month you stay — sometimes worth waiting, sometimes not.
Switching from Virgin Media: honest answers.
Start with your postcode.
We'll show you exactly what's available at your address, what you'd pay, and when we can light it up. Five seconds. No login.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.