Coming soon — Giant Mobile. Same freedom, better deal.
Leaving BT? We do it for you

Switch from BTto Giant.

Cut the £45/mo bill, keep the speed.

Ofcom's One Touch Switch means you don't ring BT. You don't sit through a retention pitch. You don't time the cutover. Drop your postcode and we'll line it all up — overnight cease, same-day cutover, no overlap, no double bill.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.

Big enough to deliver. Small enough to actually answer the phone.

01The numbers

What you're paying now vs. what you'd pay.

Honest comparison against BT Broadband's published pricing. Numbers move slightly with promo cycles — drop your postcode to see exactly what you'd save at your address.

What you haveBT

BT Full Fibre 500

£44.99/mo

Subject to BT's annual April price rise. Headline rate is the in-contract starting price — out-of-contract rates run higher.

What you'd haveGiant

Giant 550M Symmetric

£38.80/mo

£6/mo + £73/yr in CPI rises avoided. 30-day notice on any price change with a penalty-free exit. No retention scripts. UK support.

0

Phone calls to BT. Ever.

We trigger the cease via Ofcom's One Touch Switch clearing house. They get the notification overnight. You don't pick up the phone.

See how
02Three reasons people leave BT

What customers tell us when they jump.

Not punching down — these are documented practices, on BT's own published terms. We just don't do them.

01

CPI+3.9% mid-contract hikes

BT bumps your monthly bill every April by CPI + 3.9% — a clause buried in the small print. On a £39.99 plan that's typically £2–3/mo extra, every year you're with them.

02

Retention scripts on hold

Leaving BT means a 25-minute call where the retention team offers you the deal you should have had from day one. We don't make you go through that — Ofcom's One Touch Switch lets us close it for you, overnight, no phone call required.

03

Line rental separated, then re-bundled

BT splits line rental + broadband on the bill, makes the headline price look low, and bundles them back at checkout. Our home phone is £3.99/mo flat, broadband is one price — no surprises.

30-day notice on any change

Mid-contract changes come with a penalty-free exit window in writing.

Same-day cutover

New line up, old line down, the same minute. No overlap, no gap.

No CPI / RPI clauses

Pricing changes are notified individually, not baked in as an annual auto-increase.

One Touch Switch

We do the
breaking up.

Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.

Pick a plan

Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.

Step 015s

Pick your plan

Postcode → package → done. Takes about 5 seconds.

Step 020 calls

We deal with your old lot

BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.

Step 03~10 days

Seamless cutover

On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.

The actual days

Order today. On Giant within two weeks.

Typical residential switch · Ofcom-mandated 10-day window
  1. Today

    You hit Order

    Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.

  2. Day 5

    Letter goes out

    Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.

  3. Day 10

    Switch day

    Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.

  4. Day 14

    Done

    Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.

Mid-contract elsewhere?

We'll wait for you.

Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.

Set a reminder
03Exit honesty

What you might still owe BT.

One Touch Switch handles the move — it doesn't waive your existing contract. Here's the truth about leaving BT mid-term, so there are no surprises.

Mid-contract with BT? Here's the deal.

BT typically charges a per-month ETF on remaining contract months. We complete the switch regardless; the ETF is your settlement with BT, not us.

  • We complete the switch regardless. The ETF (if any) is your settlement with BT, not us.
  • Months from contract end? Use our contract-end reminder — we'll ping you ~30 days before, exactly when penalty-free switching opens.
  • Already out of contract? Switch is instant — no ETF possible.
Worth a check first

Check your end date.

BT's online account shows your contract end date. If you're inside the final 30 days, you can exit free. If you're months away, the ETF rolls down each month you stay — sometimes worth waiting, sometimes not.

04BT — the questions we get asked

Switching from BT: honest answers.

Ready when you are

Start with your postcode.

We'll show you exactly what's available at your address, what you'd pay, and when we can light it up. Five seconds. No login.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.