Full fibrein Newcastle.
Toon connected. Full fibre, fair pricing.
Newcastle has solid Openreach FTTP coverage across the metro area, with CityFibre overbuilding the centre and inner suburbs. Most NE1–NE7 addresses can take 1 Gbps full fibre.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
We'll show exactly what's live at your Newcastle address — and the install date.
Networks across Newcastle.
We're multi-network — we don't lock you to one operator. Here's what we can light in Newcastle, in the order we'd usually prefer.
Openreach FTTP
Available in parts of Newcastle. Drop a postcode and we'll show whether this is the line we'd order at your specific address.
CityFibre
Available in parts of Newcastle. Drop a postcode and we'll show whether this is the line we'd order at your specific address.
Available where the supporting network is lit at your specific address. Most properties will see 1 Gigabit as the realistic top tier.
Top symmetric tier orderable in Newcastle.
Subject to network coverage at your postcode. Postcode check confirms what's actually live at your address.
Why Giant in Newcastle.
CityFibre in the centre + Jesmond
NE1, NE2, NE6 have growing CityFibre coverage. Outer NE postcodes are Openreach FTTP-led. Either way, 1 Gigabit symmetric is the standard top tier — same up as down.
No mid-contract creep
Leaving BT, Sky, or TalkTalk? All three bake annual April price rises into your contract. Giant doesn't — 30 days' notice on any change, free exit if you don't like it.
Same UK support
Newcastle customers ring the same Liverpool team. UK only, first ring, no scripts.
Postcodes + boroughs in Newcastle.
We deliver across the Newcastle metro footprint. Coverage runs deeper on some sub-exchanges than others — postcode check confirms.
We do the
breaking up.
Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.
Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.
Pick your plan
Postcode → package → done. Takes about 5 seconds.
We deal with your old lot
BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.
Seamless cutover
On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.
Order today. On Giant within two weeks.
- Today
You hit Order
Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.
- Day 5
Letter goes out
Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.
- Day 10
Switch day
Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.
- Day 14
Done
Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.
We'll wait for you.
Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.
Newcastle address? Five seconds.
Drop your postcode — we'll show speed, install slot, and pricing for what's actually live at your door.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.