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Tyne and Wear · 320,000 people

Full fibrein Newcastle.

Toon connected. Full fibre, fair pricing.

Newcastle has solid Openreach FTTP coverage across the metro area, with CityFibre overbuilding the centre and inner suburbs. Most NE1–NE7 addresses can take 1 Gbps full fibre.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.

We'll show exactly what's live at your Newcastle address — and the install date.

01What's live where you are

Networks across Newcastle.

We're multi-network — we don't lock you to one operator. Here's what we can light in Newcastle, in the order we'd usually prefer.

Network 01

Openreach FTTP

Available in parts of Newcastle. Drop a postcode and we'll show whether this is the line we'd order at your specific address.

Network 02

CityFibre

Available in parts of Newcastle. Drop a postcode and we'll show whether this is the line we'd order at your specific address.

Top achievable speed in Newcastle
1 Gbps symmetric

Available where the supporting network is lit at your specific address. Most properties will see 1 Gigabit as the realistic top tier.

1 Gbps

Top symmetric tier orderable in Newcastle.

Subject to network coverage at your postcode. Postcode check confirms what's actually live at your address.

Check coverage
02Newcastle-specific

Why Giant in Newcastle.

01

CityFibre in the centre + Jesmond

NE1, NE2, NE6 have growing CityFibre coverage. Outer NE postcodes are Openreach FTTP-led. Either way, 1 Gigabit symmetric is the standard top tier — same up as down.

02

No mid-contract creep

Leaving BT, Sky, or TalkTalk? All three bake annual April price rises into your contract. Giant doesn't — 30 days' notice on any change, free exit if you don't like it.

03

Same UK support

Newcastle customers ring the same Liverpool team. UK only, first ring, no scripts.

03Where we light up

Postcodes + boroughs in Newcastle.

We deliver across the Newcastle metro footprint. Coverage runs deeper on some sub-exchanges than others — postcode check confirms.

Postcode districts
10 Newcastle districts
NE1NE2NE3NE4NE5NE6NE7NE8NE12NE15
Neighbourhoods + boroughs
Across Newcastle + surrounding Tyne and Wear
Newcastle City CentreBykerFenhamGatesheadGosforthHeatonJesmondKentonSandyfordSouth GosforthWalker
01Pick your speed

Real speeds. Real packages.

Every tier we sell, on every network we deliver — live from the catalogue. Filter by network, tech, or speed, and postcode-check to see which reach your address.

Network
Tech
Speed
12 plans found
OpenReachSoGEA

40Mbps

↓ Download
40 Mbps
↑ Upload
10 Mbps
Advertised · guaranteed min ↓ 28 Mbps
£30.98/mo inc VAT
Free install · 12-month minimum term
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachSoGEA

80Mbps

Fastest Copper Package
↓ Download
80 Mbps
↑ Upload
20 Mbps
Advertised · guaranteed min ↓ 56 Mbps
£34.00/mo inc VAT
Free install · 12-month minimum term
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 80

↓ Download
80 Mbps
↑ Upload
20 Mbps
Advertised · guaranteed min ↓ 56 Mbps
From £26.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 115

↓ Download
115 Mbps
↑ Upload
20 Mbps
Advertised · guaranteed min ↓ 80.5 Mbps
From £28.00/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 160

↓ Download
160 Mbps
↑ Upload
30 Mbps
Advertised · guaranteed min ↓ 112 Mbps
From £29.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 220

↓ Download
220 Mbps
↑ Upload
20 Mbps
Advertised · guaranteed min ↓ 154 Mbps
From £30.98/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 330

↓ Download
330 Mbps
↑ Upload
50 Mbps
Advertised · guaranteed min ↓ 231 Mbps
From £31.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Full Fibre 550

↓ Download
550 Mbps
↑ Upload
75 Mbps
Advertised · guaranteed min ↓ 385 Mbps
From £32.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Gigafast

↓ Download
900 Mbps
↑ Upload
115 Mbps
Advertised · guaranteed min ↓ 700 Mbps
£35.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

1Gbps

↓ Download
1 Gbps
↑ Upload
115 Mbps
Advertised · guaranteed min ↓ 700 Mbps
£49.99/mo inc VAT
Free install · 12-month minimum term
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Multi-gig

↓ Download
1.2 Gbps
↑ Upload
115 Mbps
Advertised · guaranteed min ↓ 840 Mbps
From £55.00/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability
OpenReachFTTP

Multi-gig+

↓ Download
1.8 Gbps
↑ Upload
120 Mbps
Advertised · guaranteed min ↓ 1.26 Gbps
From £49.99/mo inc VAT
Free install available · 30-day rolling
What's included
  • Guardian content filter — free on every plan
  • Horizon upgrade watcher — free on every plan
  • One Touch Switch — we handle the switch
  • UK-based support that answers the phone
  • 30 days' notice + penalty-free exit on any mid-contract price change
Optional extras⌄
  • Zyxel router — DX3301 (Wi-Fi 6) or EE5301 (Wi-Fi 7) matched to your line — included with selected tariffs, add-on on others.
  • Keep your number — Port your landline to digital home phone — £14.40 inc VAT one-off.
  • Giga Boost — Self-service speed uncap from the portal, no extra cost — selected packages only.
Check availability

72 plans · 10 networks · live from the catalogue
This is what we sell on each network, slowest tier to fastest — not a coverage check. Which of these actually reach your address comes down to your postcode — check yours.

Guardian. One-tap safety for every device.

Network-level malware, phishing, and optional adult-content filtering. Applies to every device on the Wi-Fi — no client to install. Free on every plan.

See how Guardian works
One Touch Switch

We do the
breaking up.

Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.

Pick a plan

Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.

Step 015s

Pick your plan

Postcode → package → done. Takes about 5 seconds.

Step 020 calls

We deal with your old lot

BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.

Step 03~10 days

Seamless cutover

On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.

The actual days

Order today. On Giant within two weeks.

Typical residential switch · Ofcom-mandated 10-day window
  1. Today

    You hit Order

    Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.

  2. Day 5

    Letter goes out

    Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.

  3. Day 10

    Switch day

    Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.

  4. Day 14

    Done

    Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.

Mid-contract elsewhere?

We'll wait for you.

Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.

Set a reminder

Newcastle address? Five seconds.

Drop your postcode — we'll show speed, install slot, and pricing for what's actually live at your door.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.

See all plans Switching from another ISP?
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Real customers

What people actually say.

5.0/5 from 80 customer reviews — same Giant team every one of them dealt with.

See all 80 reviews on Trustpilot

Or leave one of your own — opens Trustpilot in a new tab