Full fibrein Birmingham.
Two million people. Three full-fibre networks. One sensible ISP.
The UK's second city has dense Openreach FTTP rollout, expanding CityFibre coverage in the centre, and our fastest full-fibre network in growing pockets. 8 Gbps symmetric is orderable on streets where it's lit.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
We'll show exactly what's live at your Birmingham address — and the install date.
Networks across Birmingham.
We're multi-network — we don't lock you to one operator. Here's what we can light in Birmingham, in the order we'd usually prefer.
Openreach FTTP
Available in parts of Birmingham. Drop a postcode and we'll show whether this is the line we'd order at your specific address.
CityFibre
Available in parts of Birmingham. Drop a postcode and we'll show whether this is the line we'd order at your specific address.
Netomnia (selected postcodes)
Available in parts of Birmingham. Drop a postcode and we'll show whether this is the line we'd order at your specific address.
Available where the supporting network is lit at your specific address. Most properties will see 1 Gigabit as the realistic top tier.
Top symmetric tier orderable in Birmingham.
Subject to network coverage at your postcode. Postcode check confirms what's actually live at your address.
Why Giant in Birmingham.
Pick of three networks
Most B-postcode addresses now have at least two of: Openreach FTTP, CityFibre, Netomnia. We pick the cleanest line for your install and the strongest SLA going forward — not whichever was cheapest to wholesale.
Up to 8 Gbps symmetric
Where our fastest full-fibre network's live, our top tier delivers 8 Gigabit up + 8 Gigabit down. That's 30× the upload of Virgin's headline Gig1 product, which still tops out at ~35M up over DOCSIS cable.
Real people on the phone
Birmingham customers ring our Liverpool team. UK only, picks up in three rings, no scripts, no offshore queue. The Trustpilot reviews back this up.
Postcodes + boroughs in Birmingham.
We deliver across the Birmingham metro footprint. Coverage runs deeper on some sub-exchanges than others — postcode check confirms.
We do the
breaking up.
Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.
Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.
Pick your plan
Postcode → package → done. Takes about 5 seconds.
We deal with your old lot
BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.
Seamless cutover
On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.
Order today. On Giant within two weeks.
- Today
You hit Order
Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.
- Day 5
Letter goes out
Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.
- Day 10
Switch day
Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.
- Day 14
Done
Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.
We'll wait for you.
Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.
Birmingham address? Five seconds.
Drop your postcode — we'll show speed, install slot, and pricing for what's actually live at your door.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.