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Tyne and Wear · Business · Ex VAT

Business broadbandin Newcastle.

SLA-backed full fibre for Newcastle offices, hospitality sites, retail branches, and workshops.

Newcastle has solid Openreach FTTP coverage across the metro area, with CityFibre overbuilding the centre and inner suburbs. Most NE1–NE7 addresses can take 1 Gbps full fibre. We back every business line with a 99.9% uptime SLA, static-IP options, and a UK support desk that answers.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.

We'll confirm what's live at your Newcastle address, then quote SLA + static IP at checkout.

01Why business, in Newcastle

What business adds over residential.

The physical line is often the same one going to the house next door — what changes is the SLA, the support tier, the static IP, and the router. That's what you're actually paying for.

99.9% uptime SLA

SLA-backed uptime with automatic credits if we miss it. Independent monitoring posted on the public status page.

Static IP available

Single static IPv4 from £4/mo, /29 block from £12/mo. IPv6 native dual-stack across the network.

Right router for your speed

Zyxel DX3301 (Wi-Fi 6) up to 1 Gbps, EE5301 (Wi-Fi 7, 10G WAN) for multi-gig lines. Pre-configured to your line, shipped in the box, yours to keep after install. BYO router welcome — PPPoE creds in the portal.

Priority UK support

Business tickets route to a UK-based team, not a queue. Escalation into the same NOC that runs the network.

1 Gbps

Top symmetric business tier orderable in Newcastle.

Subject to network coverage at your postcode. Ex VAT throughout — SLA + static IP options at checkout.

See business tiers
02What's live where you are

Networks across Newcastle.

We're multi-network — the right business line for your postcode is whichever carrier gives the cleanest SLA and shortest fix window at your address.

Network 01

Openreach FTTP

Available at business addresses across parts of Newcastle. Postcode check confirms whether it's the line we'd order at your specific unit / building.

Network 02

CityFibre

Available at business addresses across parts of Newcastle. Postcode check confirms whether it's the line we'd order at your specific unit / building.

03Business tiers

Pick your speed for the office.

Most multi-person teams sit on 1 Gbps — video calls, big file syncs, cloud PBX all comfortable. Heavy media / dev shops push to 2 Gbps+ where the network reaches. Prices ex VAT, per address at checkout.

FreedomFibre · symmetric
550M
Download
550Mbps*
Avg · 468 Mbps
Min · 385 Mbps
Upload
550Mbps*
Avg · 468 Mbps
Min · 385 Mbps
  • 99.9% uptime SLA
  • Wi-Fi 6 dual-WAN router
  • Optional static IP (+£4/mo)
  • Priority business support

* Speed up to. Ex VAT. SLA + static IP at checkout.

FREE Install
CityFibre · symmetric
1Gbps
Download
1Gbps*
Avg · 850 Mbps
Min · 700 Mbps
Upload
1Gbps*
Avg · 850 Mbps
Min · 700 Mbps
  • 99.9% uptime SLA
  • Wi-Fi 6 dual-WAN router
  • Optional static IP (+£4/mo)
  • Priority business support

* Speed up to. Ex VAT. SLA + static IP at checkout.

3 Months FREE
OpenReach · asymmetric
1.8Gbps
Download
1.8Gbps*
Avg · 1530 Mbps
Min · 1260 Mbps
Upload
115Mbps*
Avg · 98 Mbps
Min · 81 Mbps
  • 99.9% uptime SLA
  • Wi-Fi 6 dual-WAN router
  • Optional static IP (+£4/mo)
  • Priority business support

* Speed up to. Ex VAT. SLA + static IP at checkout.

Netomnia · symmetric
8Gbps
Download
8Gbps*
Avg · 6800 Mbps
Min · 5600 Mbps
Upload
8Gbps*
Avg · 6800 Mbps
Min · 5600 Mbps
  • 99.9% uptime SLA
  • Wi-Fi 6 dual-WAN router
  • Optional static IP (+£4/mo)
  • Priority business support

* Speed up to. Ex VAT. SLA + static IP at checkout.

Beyond broadband

Need a leased line in Newcastle?

For dedicated, uncontended capacity with a 4-hour fix SLA — single-tenant fibre (Ethernet Access Direct, EFM, EoFTTP) from 100 Mbps to 10 Gbps symmetric. Free quote against your Newcastle postcode.

04Where we cover

Business postcodes + areas in Newcastle.

We install business lines across the Newcastle metro footprint. Coverage runs deeper on some sub-exchanges than others — postcode check confirms the exact SLA-backed options at your unit.

Postcode districts
10 Newcastle districts
NE1NE2NE3NE4NE5NE6NE7NE8NE12NE15
Business areas
Across Newcastle + surrounding Tyne and Wear
Newcastle City CentreBykerFenhamGatesheadGosforthHeatonJesmondKentonSandyfordSouth GosforthWalker
05Newcastle-specific

Why Giant for business in Newcastle.

01

CityFibre in the centre + Jesmond

NE1, NE2, NE6 have growing CityFibre coverage. Outer NE postcodes are Openreach FTTP-led. Either way, 1 Gigabit symmetric is the standard top tier — same up as down.

02

No mid-contract creep

Leaving BT, Sky, or TalkTalk? All three bake annual April price rises into your contract. Giant doesn't — 30 days' notice on any change, free exit if you don't like it.

03

Same UK support

Newcastle customers ring the same Liverpool team. UK only, first ring, no scripts.

Newcastle office address? Postcode-check.

We'll show the fastest business tier we can deliver at your unit, the SLA it comes with, and the install slot.

No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.

SLA + static IP + UK support · from Giant in Newcastle