SLA-backed full fibre for Newcastle offices, hospitality sites, retail branches, and workshops.
Newcastle has solid Openreach FTTP coverage across the metro area, with CityFibre overbuilding the centre and inner suburbs. Most NE1–NE7 addresses can take 1 Gbps full fibre. We back every business line with a 99.9% uptime SLA, static-IP options, and a UK support desk that answers.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
We'll confirm what's live at your Newcastle address, then quote SLA + static IP at checkout.
The physical line is often the same one going to the house next door — what changes is the SLA, the support tier, the static IP, and the router. That's what you're actually paying for.
SLA-backed uptime with automatic credits if we miss it. Independent monitoring posted on the public status page.
Single static IPv4 from £4/mo, /29 block from £12/mo. IPv6 native dual-stack across the network.
Zyxel DX3301 (Wi-Fi 6) up to 1 Gbps, EE5301 (Wi-Fi 7, 10G WAN) for multi-gig lines. Pre-configured to your line, shipped in the box, yours to keep after install. BYO router welcome — PPPoE creds in the portal.
Business tickets route to a UK-based team, not a queue. Escalation into the same NOC that runs the network.
Subject to network coverage at your postcode. Ex VAT throughout — SLA + static IP options at checkout.
We're multi-network — the right business line for your postcode is whichever carrier gives the cleanest SLA and shortest fix window at your address.
Available at business addresses across parts of Newcastle. Postcode check confirms whether it's the line we'd order at your specific unit / building.
Available at business addresses across parts of Newcastle. Postcode check confirms whether it's the line we'd order at your specific unit / building.
Most multi-person teams sit on 1 Gbps — video calls, big file syncs, cloud PBX all comfortable. Heavy media / dev shops push to 2 Gbps+ where the network reaches. Prices ex VAT, per address at checkout.
SoGEASoGEAFTTPFTTPFTTPFTTPFTTPFTTPFTTPFTTPFTTPFTTP55 plans · 8 networks · live from the catalogue
This is what we sell on each network, slowest tier to fastest — not a coverage check. Which of these actually reach your address comes down to your postcode — check yours.
For dedicated, uncontended capacity with a 4-hour fix SLA — single-tenant fibre (Ethernet Access Direct, EFM, EoFTTP) from 100 Mbps to 10 Gbps symmetric. Free quote against your Newcastle postcode.
We install business lines across the Newcastle metro footprint. Coverage runs deeper on some sub-exchanges than others — postcode check confirms the exact SLA-backed options at your unit.
NE1, NE2, NE6 have growing CityFibre coverage. Outer NE postcodes are Openreach FTTP-led. Either way, 1 Gigabit symmetric is the standard top tier — same up as down.
Leaving BT, Sky, or TalkTalk? All three bake annual April price rises into your contract. Giant doesn't — 30 days' notice on any change, free exit if you don't like it.
Newcastle customers ring the same Liverpool team. UK only, first ring, no scripts.
Network-level filtering across every device on the line — laptops, tablets, guest devices, tills, POS, printers, IoT. No agent to install, no per-seat licence. Free on every Giant business broadband and leased-line plan.
We'll show the fastest business tier we can deliver at your unit, the SLA it comes with, and the install slot.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
5.0/5 from 76 customer reviews — same Giant team every one of them dealt with.
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