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FTTC Router Basic Settings

Updated 14 April 20221 min read
The following settings are the typical settings most modems / routers ask for in the setup process. We are unable to provide extensive guides on each and every model on the market, but this should be enough to gain a connection.
Username <yourusername>@<realmdomain>
Password ******
VLAN Port Number 101 (This is important)
Protocol PPPoE
MTU 1492

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