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ADSL Router Basic Settings

Updated 14 April 20221 min read
The following settings are the typical settings most modems / routers ask for in the setup process. We are unable to provide extensive guides on each and every model on the market, but this should be enough to gain a connection.
Username <yourusername@<realmdomain>
Password ******
VPI 0
VCI 38
Protocol PPPoA (PPP over ATM)
Multiplexing Method VC-Based (VC-MUX)
Authentication Type CHAP
MTU 1500

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