Full fibre.
Full volume.
Big enough to deliver.
Small enough to actually answer the phone.
Ultrafast full fibre broadband. Real engineers, real install slots, real humans on the phone. We even handle the breaking-up with your old provider — see One Touch Switch.
No coverage yet? Mid-contract elsewhere? Join the waitlist or set a contract-end reminder — we'll ping you when it's the right moment to switch.
↳ checks your line right here · 5-second check · no credit impact · we keep nothing
- From £23.99/mo inc VAT
- Up to 8 Gbps
- One Touch Switch
- UK support
Residential products
Notice on any price change. Plain English. Penalty-free exit.
No CPI+3.9% buried in the small print. Pick 30-day rolling, 1-year, or multi-year at sign-up — longer commitments unlock a lower monthly.
WE.GO.THE.FASTEST.
Multi-network. Up to 8 Gbps symmetric where our fastest full-fibre network reaches. UK-peered for low latency so your packets don't take the scenic route via Frankfurt. No QoS, no throttling, no mid-contract speed cuts. The promise on the homepage is the speed in the speedtest.
- 8GbpsTop symmetric speed
- <10msAvg UK latency
- 0%Throttling, ever
Backed by the lot. Loved by the people.
The independent watchdogs rate us. The customers swear by us. The ISP industry body lets us in. Sound.
Finalist · 2023 + 2024
Member · ADR scheme- Ofcom verifiedSpeed-test passed
- Customer rating · live
What customers actually say.
Live reviews · refreshed daily
Got something to say?
Trustpilot · giant.net.uk
Big enough to deliver.
Small enough to actually answer the phone.
That's not a slogan — it's the bet. A network big enough to deliver real fibre, real speeds, real mobile coverage, on real SLAs. And a team small enough that you ring one number and a human picks up in three. Both, at once.
Powered by the UK's leading fibre networks
We don't rely on just one infrastructure provider. We connect you through a nationwide mix — meaning more coverage, more competition, and a price that stays low.
+ more added every quarter · postcode-checker picks the right network for you
Broadband can be done better.
Pick 30-day rolling, 1-year, or multi-year at sign-up — longer commitments unlock a lower monthly. Any price change comes with 30 days' notice and the right to exit free — no buried CPI+3.9%. No hold music. Just full fibre and a number that goes through to a real human in the UK.
UK support. Real people.
Big enough to deliver, small enough to actually answer the phone. Our team's based in the UK — not behind a 14-step menu in a different timezone.
Book your own install
Pick AM or PM — weekdays or weekends, whichever half-day suits you.
No setup charges
Zero install fee on every residential package. The price you see is what you pay.
Giga Boost
Toggle Giga Boost from the portal for download-heavy nights. No phone call, no extra cost. Available on selected packages.
We do the
breaking up.
Switching providers used to mean four phone calls and a row about cancellation fees. Not anymore. We tell your old supplier to do one — you don't even pick up the phone.
Mandated by Ofcom since 12 Sep 2024 — but we still do it properly.
Pick your plan
Postcode → package → done. Takes about 5 seconds.
We deal with your old lot
BT, Sky, Virgin, TalkTalk, whoever. We send the cancellation code. You don't lift a finger.
Seamless cutover
On switch day (~10 working days out) the new line lights up and the old one drops the same moment — no overlap, no double bills, no service gap.
Order today. On Giant within two weeks.
- Today
You hit Order
Postcode confirmed. Plan picked. Engineer slot booked. Old provider notified — overnight.
- Day 5
Letter goes out
Your old provider gets a regulator-mandated heads-up. They have 10 days to do nothing about it.
- Day 10
Switch day
Engineer arrives. New line live. Old line drops the moment Giant lights up — no overlap, no gap.
- Day 14
Done
Old provider's final bill closes. You're fully on Giant. Refund of overpaid days lands in 30.
We'll wait for you.
Drop your postcode + the month your current contract ends and we'll ping you ~30 days before — exactly when penalty-free switching opens.
Same speed. Less money. No catch.
900 Mbps full fibre against the household names. We're not the cheapest by accident — we just don't spend on stadium sponsorships.
- GGiant1 Gigabit (CityFibre)£49.99None12 mo
- BBTFull Fibre 900£59.99Yes24 mo
- VVirginGig1£54.00Yes18 mo
- TTalkTalkFibre 900£51.00Yes24 mo
- SSkyGigafast£56.00Yes24 mo
Competitor prices researched independently · last refreshed Apr 2026.
Order today. On Giant within two weeks.
Same number, no overlap, no double bill. We tell your old provider so you don't have to.
Same fibre. Different lives.
Tell us how you use the internet and we'll point you at the package that fits — without overselling.
Lag is for losers.
Sub-10ms latency to UK exchanges, symmetric upload for streamers, free Giga Boost for download-heavy patch nights.
Tenants choose properties with gigabit broadband.
Wire your buildings once. Let tenants self-serve their broadband, mobile, and TV the day they move in. No engineer visits, no provisioning paperwork.
Real humans. Real engineers. Always.
0330 043 0056 — Mon to Sat, 9 to 7. No 14-step phone tree. No outsourced offshore support. Press 9 to skip menus.
What we've been building & fixing.
Network rollouts, customer guides, and the occasional opinion on UK telecoms. No PR fluff.
Get the good stuff, not the spam.
Network rollouts, exclusive resident pricing, and the odd guide. One email a month, max. Unsubscribe in one click.