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Giants’ business-grade telephone system makes it infinitely useable for your restaurant. If you’re finding yourself missing valuable new table bookings because your current phone can’t handle the volume, we can roll out a full restaurant set-up to make sure you never miss another telephone booking!
Music and/or information directory assistance.
Automated Call Queueing Facility – never miss a call – facilitate multiple system calls at any given time.
Session Initiated Protocol (SIP) Voice Recording.
Telephone Ring Group Management – Have your phone system call multiple users & devices at once.
Tell your customers what position they’re currently in the queue, better still, they’re next!
Allowing complete control of routing calls to selected destinations and time fragments.
Customised On-Hold Information Directory Assistance and Music On-Hold (M.O.H.) service.
Individualised Interactive Voice response system
Centralised Voicemail mailbox services.
Automatic email notifications, be notified about missed calls, voicemails, disconnected handsets and much more.
Automatically calculate your callers estimated wait time and let them know how long they can expect to be in the call queue.
Voicemail to Email/Message Configuration.
Call waiting is a smart function that allows the person talking on the phone to be notified if another call is incoming.
Tell your customers what position they’re currently in the queue, better still, they’re next!
Each of our VoIP telecom plans include 24/7 access for you to customize, change and adapt your telephony system on the fly in the cloud.
Realtime call statistics dashboard, check total incoming calls, outbound calls, queue volume and other analytical information.
