Giants’ telephony API grants many powerful tools to help users build upon the giant cloud VoIP platform by providing an extensive arsenal of API endpoints to automate many of our platforms features and telephony resource data-sets.
We have developed these tools to allow our end-customers and resellers increased flexibility and provide them with the opportunity to integrate seamlessly with giant and create their own software integrations, it is important to Giant to lower the bar for potential start-ups to hit the ground running with a rock-solid foundation to build upon to help them become more successful in the telephony space.
Here’s a brief overview of what you can expect from our general API endpoints.
| General Feature List |
|---|
| UK & US phone numbering API Retrieve a live list of available UK & US telephone numbers to add into your reseller calls or to integrate within your online checkout. |
| Basic Broadband Availability GET the estimated broadand speed, product availability and UPRN data. Perfect for self-servicing customers. |
| Extended Broadband Availability Retrieve results for some of the UKs’ largest broadband carriers, these products will be checked: ADSL, SoGEA & FTTP. |
Along with the general overview, resellers now have an improved and simplified set of methods to work with and integrate within their existing systems.
| Reseller Endpoints |
|---|
| Create customer orders remotely Remotely create a customer order, through one simple API call. |
| Suspend, Unsuspend & Terminate You have the ability to automatically suspend, unsuspend and terminate your customers’ services. |
| Cost querying & Credit balances Track your reseller credit and buy-cost with one simple GET call. |
| Automated service provisioning Connect your online ordering system to our portal and experience instant UK communication provisioning. |
| Upgrades Remotely upgrade your customer tariffs, speeds, connections, call plans, IP’s, handsets and much more. |
And ofcourse, our cloud VoIP solutions are now also fully available to interact with via these endpoints. We have highlighted the most commonly used API calls below that our users may find the most useful:
| Service | Requests |
|---|---|
| CDRS / Call Logs | Simple CDR requests CDR CSV exports |
| Outbound SMS | Send SMS SMS Logs |
| Extensions / Users | List Extensions Add Extensions |
| Telephone Numbering | List numbers Number Availability |
| Cloud Phonebooks | Query Phonebook Entry by Name View all Phonebook Entries Add an Entry to a Cloud Phonebook |
| Voicemail | List Voicemail Mailboxes View Voicemail Messages In Mailbox Retrieve Voicemail Message Media |
| Autoprovisioning / Hardware | Retrieve List of Autoprovisioning Hardware Get Phone / Hardware Information |
If you are a reseller and would like to work with giant, please send an email using our website contact forms, we can see how we can help you. We have a lot more in the pipeline.
