Flexible Business Models for Broadband Management

Tailored Solutions for Landlords

At Giant Broadband, we recognize that landlords have diverse needs when it comes to managing internet services in their properties. To accommodate these needs, we offer two distinct business models: Landlord Managed and Giant Direct Management. Each model provides unique benefits, allowing you to choose the one that best aligns with your operational preferences and business objectives.

Landlord Managed Model

Complete Control and Customization

The Landlord Managed model is ideal for landlords who prefer to bundle broadband services with rent and maintain direct control over internet offerings. This model equips you with the necessary tools to manage your users and provides credit control facilities, such as suspension and unsuspension mechanisms.

  • Bundle with Rent: Integrate Giant Broadband into your rent packages, offering tenants a seamless all-inclusive service.
  • User Management: Gain full access to manage your tenants’ broadband services, including the ability to suspend or unsuspend accounts as needed.
  • Wholesale Rates: Purchase Giant MDU (Multi-Dwelling Unit) packages at competitive wholesale rates, maximizing your cost-efficiency.
  • Billing and Relationship Management: We bill you directly, allowing you to maintain the primary relationship with your tenants, thereby enhancing your control over service delivery and tenant satisfaction.
This model is perfect for landlords who want to provide a comprehensive service package to their tenants and keep all aspects of service management under their own roof.

Giant Direct Management Model

Hassle-Free Tenant Self-Service

For landlords who prefer a hands-off approach, the Giant Direct Management model allows your tenants to sign up for broadband services directly with us. We handle all aspects of service provision and customer relationship management, relieving you of the complexities of broadband service management.

  • Direct Tenant Signup: Tenants can independently sign up for Giant Broadband services, selecting the packages that best meet their needs.
  • Full Service Management: We maintain the relationship with your tenants, providing all necessary customer support and account management.
  • Direct Billing: We bill the tenants directly, removing the administrative burden from you.
  • Self-Service Capabilities: Tenants can manage their accounts through our online portal, enabling quick and easy service activation and management.

This model offers a seamless and efficient solution, ensuring that tenants receive top-tier broadband services while you enjoy the benefits of reduced administrative responsibilities.

Choose the Model That Works for You

Whether you prefer to maintain direct control over broadband services or allow Giant Broadband to handle all aspects of service delivery, we have a solution that fits your needs. Both models are designed to provide exceptional service quality and tenant satisfaction, enhancing the value and appeal of your properties.

Partner with Giant Broadband and provide your tenants with the high-speed internet they need, while choosing the management model that aligns with your business goals.

Let's talk!

If you’re interested in our landlord services, please fill in the form below:

Giant communications logo, broadband and connectivity company based in the UK
Skip to content